Get in Touch With Us
We offer multiple ways for users in Canada to reach our team. You can contact us through email, live chat, phone, messengers, and social media channels. Our support team operates in English and French, responding to most inquiries within 24 hours. Direct assistance is available through on-site chat for faster resolution of account or game-related questions.
All Ways to Reach Our Team
Users contact us for partnership opportunities, media inquiries, marketing collaborations, affiliate programs, corporate matters, legal details, and investor proposals. Each communication method serves specific needs, ensuring you connect with the right department quickly.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on every page of our official platform | Use this for immediate help with your account, platform navigation, game issues, or withdrawal questions. Response time is under 5 minutes during business hours. |
| Email Address | [email protected] | Best for detailed inquiries about bonuses, payment methods, technical problems, or account verification. You’ll receive a response within 24 hours on weekdays. |
| Contact Number | +1-800-PINCO-CA (available Mon–Fri, 9 AM–9 PM EST) | Call for urgent matters related to deposits, security concerns, or platform access issues. |
| Telegram | @PincoSupportCA | Message us for quick follow-up on existing tickets or general questions about promotions and features. |
| facebook.com/PincoCanada | Follow our page for updates, community interaction, and non-urgent questions through direct message. | |
| @PincoCanada | Reach out for public inquiries, feedback, or to stay informed about platform news. | |
| @pinco_official_ca | Direct message us for visual content questions, promotional details, or partnership opportunities. | |
| +1-800-746-2622 | Send a message for convenient mobile communication about your account or ongoing support requests. | |
| Business Inquiries | [email protected] | Use this e-mail for media relations, affiliate partnerships, marketing collaborations, or corporate proposals. |
| Legal Department | [email protected] | Contact for regulatory questions, compliance matters, licensing information, or legal documentation requests. |
Our team monitors all channels daily. Live chat and phone lines provide the fastest resolution for time-sensitive issues. For complex matters requiring documentation, email ensures your message reaches the appropriate department with full detail preserved.
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