Fund Your Account at Pinco

The platform offers several deposit options for Canadian players, all processed without additional commission charges. Minimum deposits start at C$20, while maximum amounts reach C$10,000 per transaction. Funds typically appear in your account instantly or within 1-3 minutes after confirmation.

Canadian players prefer payment methods that offer instant processing and high transaction limits. The following options provide the fastest access to your account balance.

• Interac: This bank-to-bank transfer system lets you move money directly from your Canadian bank account. You get instant processing, high security through your banking institution, and no third-party involvement in the transaction.
• Gigadat: This payment aggregator processes transactions through multiple Canadian banks and financial institutions. You benefit from quick approval times, competitive deposit limits, and seamless integration with local banking systems.
• Visa: This international card network provides instant deposits with widespread acceptance across the platform. You can use debit or credit cards, track transactions through your bank statement, and enjoy strong fraud protection measures.
• Mastercard: This global payment network offers the same advantages as Visa, including instant processing and high deposit limits. You get reliable transaction security, broad compatibility with Canadian banks, and immediate access to your funds.

New players receive a substantial bonus when they add funds to their account for the first time. The platform offers two separate welcome packages depending on whether you prefer casino games or sports betting.

Casino players receive a 120% match bonus up to C$7,500 plus 250 free spins on selected slot games. You need to deposit at least C$20 to activate this offer. The bonus funds and free spins can be used on eligible casino games listed in the promotion terms. You must wager the bonus amount 35 times within 30 days before you can withdraw any winnings. Free spins are credited in batches of 50 per day over five days and must be used within 24 hours of being added to your account.

Sports betting players receive a 160% match bonus up to C$7,500 on their first deposit. The minimum qualifying deposit is C$20. You can use the bonus funds on any sports market available on the platform. Wagering requirements mandate that you place bets totalling 10 times the bonus amount at minimum odds of 1.75 or higher within 30 days. Only settled bets count toward the rollover requirement.

Some players encounter technical or procedural challenges when funding their accounts. Most problems have simple fixes you can apply immediately.

• Transaction Declined by Payment Provider: Your bank or card issuer may block online gaming transactions by default. Contact your financial institution to authorize payments to the platform, or try an alternative payment method like Interac or cryptocurrency.
• Deposit Not Credited to Account: Processing delays occasionally occur due to network issues or verification checks. Wait 10-15 minutes and refresh your account page. If funds still do not appear, contact customer support with your transaction reference number.
• Daily or Monthly Limit Reached: The platform implements responsible gaming limits that restrict deposit amounts over specific periods. Check your account settings to view your current limits, or request an adjustment through customer support if you meet eligibility criteria.
• Incorrect Payment Details Entered: Typographical errors in card numbers, expiry dates, or CVV codes cause transaction failures. Double-check all information before confirming your payment, and ensure your billing address matches your bank records.
• Account Verification Required: The platform may request identity documents before processing your first deposit or larger transactions. Submit the required verification documents through your account dashboard to unlock full deposit functionality.

The customer service team can help resolve any deposit-related issues you encounter. Multiple contact channels are available for your convenience.

• Live Chat: Access instant support through the chat widget on the website. Representatives are available 24/7 to answer deposit questions and troubleshoot transaction problems.
• Email Support: Send detailed inquiries to [email protected]. Include your account username and transaction details for faster resolution. Response times typically range from 2-6 hours.
• Telegram Support: Message the official support channel at @pinco_support for real-time assistance. This option works well for mobile users who prefer messaging apps.
• Phone Support: Call the Canadian helpline at +1-800-XXX-XXXX for direct voice assistance. Lines are open 24 hours daily, and agents can guide you through the deposit process step by step.