KYC and AML processes verify identity, deter fraud, and help combat financial crime across the online casino and sportsbook.

• Fair play and equal access to services
• User safety and account protection
• Transparency about how accounts are verified and monitored
• Compliance with Canadian regulatory requirements

Every new account holder must complete ID verification before full access is granted. Additional checks may be requested during the account lifecycle to confirm accuracy and prevent suspicious activity.

• Government‑issued photo identification
• Proof of residential address
• Confirmation of ownership of the selected payment method

The platform implements security measures to prevent money laundering, terrorism financing, and other illegal activity. Controls are risk‑based and aligned to Canadian law and guidance from FINTRAC.

• Transaction monitoring and review of account activity
• Automated detection rules and alerts for suspicious activity
• Risk scoring of accounts and events based on predefined factors
• Sanctions and PEP screening against applicable lists
• Enhanced due diligence for higher‑risk profiles or triggers
• Examination of large or unusual transfers and patterns
• Reporting obligations to FINTRAC and other competent authorities when required by law

Restrictions are in place to support KYC and AML controls and to maintain a secure gaming environment. Any attempt to bypass verification or conceal the source of funds is prohibited.

• Opening or using multiple accounts
• Using forged, altered, or stolen documents
• Any laundering attempts or layering of funds
• Manipulating systems, tools, or security features
• Sharing, selling, or otherwise transferring account access
• Using third‑party payment instruments or anonymous methods
• Misrepresenting identity or acting on behalf of another person

Breaches of this policy or relevant laws may lead to immediate action. Measures may apply without notice if required for user safety or to meet legal obligations.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and current personal data and complete verification promptly when asked. All document submission requests should be answered in full and on time so that identity check requirements can be met. Only payment methods owned by the account holder may be used, and any changes to details must be updated without delay. Suspicious activity affecting an account should be reported immediately to support, and use of tools for responsible gaming is encouraged where needed.

The platform upholds fair play and transparency to protect users and sustain a safe environment for lawful entertainment.

• Adherence to KYC and AML standards under Canadian law
• Confidentiality and protection of personal data
• Ongoing transaction monitoring for suspicious activity
• Prevention of manipulation and other unfair behaviour
• User support on account protection and safety matters
• Shared responsibility between the platform and users
• Equal conditions and treatment for all verified users