AML and KYC Policy for Canadian Users
This Anti-Money Laundering and Know Your Customer Policy explains how Pinco conducts identity check and ID verification to meet Canadian regulatory requirements and support transparency.
The policy outlines security measures designed to deter money laundering and terrorism financing, while protecting user safety and account protection.
Compliance is aligned with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and guidance from FINTRAC.
Purpose: Identity Checks and Compliance
To verify identity, prevent fraud, and combat financial crime in Canada, the platform applies KYC and AML controls.
These measures support responsible gaming and lawful use.
- Fair play and integrity of games and betting
- User safety and account protection
- Transparency in account activities
- Compliance with regulatory requirements
KYC Information and Document Submission
Every new account holder must complete ID verification before access to withdrawals or certain features.
Additional identity check steps may be required at any time.
- Government-issued photo identification
- Proof of address linked to the account holder
- Confirmation of payment-method ownership
AML Security Measures and Monitoring
Controls are implemented to prevent money laundering, terrorist financing, and illegal activity.
Systems support transaction monitoring and timely reporting obligations to FINTRAC where required by law.
- Ongoing monitoring of transactions and account activity
- Automated detection rules and alerts for suspicious activity
- Enhanced due diligence for high-risk profiles or events
- Manual reviews of large, unusual, or rapid transfers
- Risk scoring based on user and behavioural indicators
- Sanctions and politically exposed person screening using reliable sources
- Filing required reports to competent authorities, including suspicious transaction reports, large cash transaction reports, and terrorist property reports
Prohibited Behaviours Supporting AML and KYC
To protect users and the integrity of the platform, certain activities are not allowed.
Restrictions support effective identity controls and regulatory compliance.
- Multi-accounting
- Forged or stolen documents
- Attempts to launder funds
- Manipulation of systems or games
- Sharing or selling account access
- Using third-party payment instruments
- Identity misrepresentation
Consequences for Breaches of Policy
Violations of this policy or legal duties may result in enforcement.
Actions are based on risk, evidence, and applicable laws.
Potential measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.
User Responsibilities for Verification
Users must provide accurate and complete personal data, and keep account details current.
Verification must be completed within specified time frames, including prompt document submission when requested.
Additional information may be required to confirm payment-method ownership or source of funds, and users must respond without delay.
Only payment instruments owned by the account holder may be used.
Any suspicious activity should be reported to customer support immediately.
Fair Play, Transparency, and Safety
The operator maintains fair play and transparency to protect users and the community.
These principles guide AML and KYC controls and reinforce user safety.
- Compliance with KYC and AML standards and Canadian law
- Confidentiality and protection of personal data
- Ongoing monitoring and investigation of suspicious activity
- Prevention of manipulation and unfair behaviour
- User support on safety and verification matters
- Shared responsibility between the operator and users
- Equal conditions and impartial treatment for all users
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